Delete your account in the app
The quickest way is from inside Tutor Frog, on iPhone or Android:
- Open Tutor Frog and sign in.
- Go to Settings (the gear icon at the top right).
- Scroll down and tap Delete Account.
- Enter your password to confirm.
Your account and data are deleted right away, and you're returned to the sign-in screen.
Ask us to delete it
If you no longer have the app, or can't sign in, email support@tutorfrog.app from the email address you use for Tutor Frog, with the subject "Delete my account." We'll confirm the request with you and delete the account and its data within 30 days.
What gets deleted
- Your Tutor Frog account and sign-in email address.
- All of your students, including their contact details.
- Your lesson schedule, attendance, and payment records.
- Your ledger of income and expenses.
- Your notes and lesson comments.
- Your settings, such as subjects, attendance statuses, and payment info.
- When you delete in the app, the lessons Tutor Frog added to your phone's calendar.
Deletion is permanent and can't be undone. If you want a copy of your ledger, export it from the Ledger screen first.
What we keep
Anonymous app usage and error reports aren't linked to your account, so they aren't deleted with it. Nothing else is kept.
Your subscription
Deleting your account doesn't cancel a Tutor Frog Pro subscription. Cancel it in the App Store (iPhone: Settings → your name → Subscriptions) or Google Play (Play Store → profile icon → Payments & subscriptions → Subscriptions).
Questions? Email support@tutorfrog.app. See our Privacy Policy for more about how we handle your data.